Compliance Standards
Last Updated: January 9, 2025
Regulatory Compliance
ServBased operates with a strict commitment to federal and state regulations governing the debt settlement industry. We ensure that all partner law firms and processing entities adhere to the highest standards of legal and ethical conduct.
TSR Compliance
We adhere to the Telemarketing Sales Rule (TSR) as mandated by the FTC. This includes the prohibition of upfront fees for debt settlement services. Fees are only earned after a successful settlement has been reached and the client has made at least one payment toward that settlement.
Data Protection (GLBA)
As we handle financial information, we comply with the Gramm-Leach-Bliley Act (GLBA) requirements for protecting the privacy and security of non-public personal information.
Partner Expectations
Our affiliate partners are expected to:
- Provide clear and accurate disclosures to prospects
- Never promise specific settlement amounts or timelines
- Respect "Do Not Call" registries and marketing laws
- Complete all required compliance training through the ServBased Academy
Audit and Monitoring
We regularly audit deal submissions and partner activities to ensure ongoing compliance with our standards and regulatory requirements. Failure to maintain compliance may result in immediate account termination.